If you are experiencing technical issues while in Calvert Learning (K-5) or Edmentum (6-8), please check the following site for status updates: Edmentum Status Updates
How can I get support for my Chromebook?
Email
parentsupport@isd138.org if:
(submitting this email goes directly to the district technology department. We will contact you to setup an appointment for your support needs)
- Chromebook is not charging, won't turn one, broken screen, hinges, keyboard, etc...
- When my Chromebook charger is broken, lost or not charging my device anymore.
- Cannot log into my Chromebook account.
- Home Wifi will not connect the Chromebook.
*Distance Learning Academy and In-School students are bound by the district Acceptable Use Policy and Chromebook procedures manual. For more information go to
https://www.isd138.org/Page/160
How can I get Support for Edmentum or Calvert Learning?
Contact your teacher if:
- Cannot log into the Edmentum or Calvert website.
- My courses are missing or wrong.
- Questions about students' assignments or progress.
- Parent or Student Edmentum Accounts